Privacy policy / GDPR  

About our privacy policy 

Stroopwafels.Online Webshop (https://stroopwafels.online) gives a lot to your privacy. We process only data that we need to (improve) our service and take the information we hold about you and your use of our services. We appreciate your information is never made available to third parties for commercial objectives. 

This privacy policy applies to the use of the website and the services provided by unlocked stroopwafels. Online Webshop. The effective date for the validity of these terms is May 14, 2018, with publishing a new version will void the validity of all previous versions. This privacy policy describes what information about you we collect, where these data are used, and with whom and under what conditions this information may be shared with third parties if necessary. We also explain to you how we save your data and how we protect your data against abuse and what rights you have with respect to the personal data provided by you to us. 

If you have any questions about our privacy policy, please contact our contact for privacy issues, contact details can be found at the end of our privacy policy. Below you can read how we process your details, where we save them, which security techniques we use and for whom the data transparent.

Support and development

New Media Online

Our webshop is developed by New Media Online BV (NMO). Personally identifiable information you for the benefit of our services available to us, this party shared. NMO has access to your information for new developments in our webshop and to us (technical) support. They will never use your data for any other purpose. No personal data is collected or stored. NMO is under the agreement to secrecy. 

Online store software

Prestashop 

Online store software Our webshop is developed with Prestashop software. Personally identifiable information you for the benefit of our services available to us, this party shared. PrestaShop has access to your information to us (technical) support, they will never use your data for any other purpose. PrestaShop is based on the agreement we have concluded with them required to appropriate security measures. These security measures include the application of SSL encryption and a strong password policy. PrestaShop uses cookies to collect technical information with respect to your use of the software, no personal data is collected or stored. PrestaShop reserves the right to share data collected within the own group to further improve the service. 

Webhosting

Bonjour Web Services 

We take Web hosting and email services from Bonjour Web services. Bonjour Web services processes personal data on behalf of us and uses your data for its own purposes. This party can collect metadata about the use of the services. These are not personal data. Bonjour Web services has appropriate technical and organisational measures taken to loss and unauthorized use of your personal data. Bonjour Web services is based on the agreement to secrecy. 

Email en mailing lists 

MailChimp  

We send our e-mail newsletters with MailChimp. MailChimp will never your name and email address for private purposes. At the bottom of every email that is sent through our website you will see the automated ' unsubscribe ' link. You will receive our newsletter anymore. Your personal information will be securely stored by MailChimp. MailChimp uses cookies and other internet technologies that make clear or emails are opened and read. MailChimp reserves the right to use your data for further improving the provision of services and in this context, to share information with third parties. 

Bonjour Web Services 

We make for our regular corporate e-mail traffic to use the services of Bonjour Web services. This party has appropriate technical and organisational measures taken to abuse, loss and corruption of your and our data as far as possible. Bonjour Web services has no access to our mailbox and we treat all our confidential email traffic. 

Payment processors 

Mollie

To handle a (part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your information to improve the service and under them (anonymized) data with third parties. All the above mentioned guarantees relating to the protection of your personal information is also applicable to the services for which they enable third party parts of Mollie. Mollie stores your data is no longer than the statutory time limits is allowed. 

Reviews

ValuedShops

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We collect reviews via the platform of ValuedShops. If you leave a review via ValuedShops then you are required to enter your name, city and email address. ValuedShops shares this information with us, so that we can link the review to your order. ValuedShops publishes your name and place of residence also on the own website. In some cases, ValuedShops contact you for an explanation on your review. In the event that we invite you to leave a review we will share your name and email address with ValuedShops. They use this information only for the purpose to invite you to leave a review. ValuedShops has taken appropriate technical and organisational measures to protect your personal data. ValuedShops reserves the right for the purpose of delivering the services to enable third parties, for this we have given permission to ValuedShops. All the above mentioned guarantees relating to the protection of your personal data shall also apply to the parts of the services for which third-party ValuedShops check box. 

Shipping and logistics 

PostNL

If you place an order with us, it is our task to your package for you. In addition to our own delivery service we use the services of PostNL to carry out the deliveries. It is for that, we need your name, address and residence PosNL share data with. They use this information only for the purposes of the performance of the contract. In the case that PostNL turn on, sets your subcontractors also data to these parties. 

If you place an order with us, it is our task to your package for you. In addition to our own delivery service we use the services of PostNL to carry out the deliveries. It is for that, we need your name, address and residence PosNL share data with. They use this information only for the purposes of the performance of the contract. In the case that PostNL turn on, sets your subcontractors also data to these parties. 

Invoicing and accounting 

Exact Software 

To keep track of our administration and accounting we use the services of Exact Software. We share your name, address and residence information and details regarding your order. This information is used for the administration of sales invoices. Your personal details are protected sent and stored. Exact Software is to secrecy and will treat your data confidentially. Exact Software uses your personal information for any purpose other than described above. 

Administration Office Saam VOF 

To keep track of our administration and accounting we use the services of Administration Office Saam v.o.f. we share your name, address and residence information and details regarding your order. This information is used for the administration of sales invoices. Your personal details are protected sent and stored. Administration Office Saam v.o.f. is to secrecy and will treat your data confidentially. Administration Office Saam v.o.f. uses your personal information for any purpose other than described above.

Purpose of data processing 

General purpose of the processing  

We use your data solely for the purposes of our services. That is to say that the purpose of the processing always directly connected with the command you provided. We use your information for marketing (targeted). If you share information with us and we use this information to-other than at your request-at a later time contact you, we will ask you for this explicit permission. Your information will not be shared with third parties, other than to accounting and other administrative obligations. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation. 

Automatically collected data 

Data that are automatically collected by our Web site are processed with the aim to further improve our services. This information (for example, your IP address, Web browser and operating system) are not personal data. 

Cooperation in fiscal and criminal investigation 

In common cases, stroopwafels. Online Webshop which are required by law to be held to sharing your data related to fiscal or criminal investigation by the Government. In such a case we are forced to share your information, but we will within the possibilities that the law provides otherwise require. 

Retention periods

We will retain your information for as long as you are our client. This means that your customer profile we keep until you indicate that you no longer wish to use our services. Indicates this with us we will forget this also perceive it as a request. We have obligations under the applicable administrative invoices with your (personal) data, these data will we so for as long as the applicable period shall start to run. Employees, however, have no access to your client profile and documents we have manufactured in response to your command. 

Your rights  

On the basis of the applicable Dutch and European legislation as a data subject, you have certain rights with regard to the personal data that are processed by us or on our behalf. We put you below what rights these are and how you can rely on these rights.
In principle we will send to prevent abuse transcripts and copies of your data with us already known only to your email address. In the event that the data on a different email address or, for example, wish to receive by post, we will ask you provide proof of identity. We will keep a record of completed requests, in the case of an accounting request we forget anonymized data. 

External sales channels 

All transcripts and copies of data you will receive in the machine-readable data format that we use within our systems. You shall at all times have the right to complain to the authority personal information if you suspect that your personal information in a wrong way. 

Right to inspection

You always have the right to change the data that we process and related to your person or traceable, in. You can do a request to that effect to our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address a copy of all information with an overview of the processors who have this information among themselves, indicating the category under which this data we have stored. 

Rectification right

You always have the right to change the data that we process and related to your person or traceable,. You can do a request to that effect to our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address a confirmation that the data has been adjusted. 

Law on limitation of the processing 

You always have the right to change the data that we process related to your person or traceable. You can do a request to that effect to our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address a confirmation that the data raises the constraint no longer to be processed.

Right on transferability 

You always have the right to change the data that we process and related to your person or traceable, by another party. You can do a request to that effect to our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address statements or copies of any data about you that we have processed by other processors or on behalf of us or third parties. In all probability we can in such a case, the service no longer continue, because the safe coupling of data files then can no longer be guaranteed. 

Right to object and other duties  

In such cases, you have the right to object to the processing of your personal data by or on behalf of stroopwafels. Online Webshop. If you object we will immediately cease processing the data pending the settlement of your objection. Is your objection based we will transcripts and/or copies of information we make available to you (let) process and then permanently discontinue processing. In addition, you have the right not to be subjected to automated individual decisions or profiling. We process your data is not in such a way that this law is applicable. Do you believe that this is so, please contact our contact for privacy issues. 

Cookies

Google Analytics 

Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to keep track and to get reports on how visitors use the website. This processor may be required under applicable laws and regulations inspection in this data. We have not allowed the Google analytics information obtained to use other Google services. 

Cookies from others 

In the event that third-party software solutions use cookies this is listed in this privacy statement.

Changes to the privacy policy 

We reserve the right to change our privacy policy at any time. On this page you will find always the latest version. As the new privacy policy affects the way we process for you with data already collected, then we will bring to you by email. 

Contact details

Stroopwafels.Online Webshop 

Ortolaanstraat 49  -  P.O Box 453  -  2400 AL Alphen aan den Rijn - the Netherlands
Customer service: 0031 (0) 172 852 341 (from Monday to Friday from 8.30. am to 17.00 hours)
Email: info@stroopwafels.online

Contact for privacy issues: Patrick Noordegraaf 

GDPR certified 

Our webshop meets all the requirements as referred to in the ValuedShops GDPR Assessment Criteria.

By Bergman Juridisch Adviesbureau in Groningen - Netherlands.

The following certificate is awarded on May 14, 2018.

GDPR/AVG certificaat

This page was last modified on May 14, 2018.